Serves as a technical expert with responsibility for the initiation, planning, implementation, controlling, modifying and executing of all or part of an entire project, including such tasks as formulation of workload estimates for program segments, specification of the methodology to be used, preparation of appropriate specifications and procedures, and review of computer systems specifications and materials and instructions needed for assuring the adequacy of the project's design and objectives. Explores novel methods of retrieving data and develops innovative recommendations to management and senior leadership as a means for making data driven decisions which may result in a modification of policies and/or processes. Reviews, evaluates, validates, and documents the results of the findings. Provides highly technical advice to all levels of management throughout the Agency as needed.

Takes a leadership role in the development of policy and guidance, and development of recommendations to improve the effectiveness of the organization. Actively assists in the implementation of administrative and technical decisions and ensures accomplishment of the desired results.

Formulates policies, develops program plans, designs and issues directives and instructions, and develops recommendations to improve business systems policy to business executives.

As a technical expert on guidelines and policies, the incumbent interprets, develops, adapts, and coordinates analytical reviews of new policies, procedures, and program requirements of the Service and their impact on Servicewide operations and resources. Accordingly, the incumbent advises and negotiates acceptance of conflicting issues with management in the formulation of specific policies. Applies and disseminates newly developed or revised policies and procedures for use as appropriate for use throughout the Service.

Supports senior managers and executives in assessing impact of new or modified program requirements. Analyzes new or proposed legislation, regulations, or other authoritative guidance to determine impact on program operations. Identifies and analyzes critical problems and issues, the timing and sequence of key program events and milestones. Anticipates any adverse impact on budget and/or work plans. Develops innovative solutions, documents findings and conclusions, and makes presentations.